Safety & Security

We're authorised in Australia by the Australian Securities & Investments Commission (ASIC) under the Australian Financial Services License (AFSL), license number 480834, to provide general advice and deal in foreign exchange and non-cash payment products. We're also registered with AUSTRAC as an international remittance dealer, license number 100512731.

We handle customer's money every day, and like other financial institutions, we confirm our customers' information to make sure that you, and your money, are safe and protected. We use trusted accounts and partners worldwide for transferring money and, of course, we keep customer money separately from our operational accounts. We also operate in strict compliance with local regulations of all the countries we serve. For more, please see our Legal FAQ

We are committed to ensure that we protect any personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure. For this purpose we have a range of practices and policies in place to provide a robust security environment. We ensure the on-going adequacy of these measures by regularly reviewing them.

We use Extended Verification Certificates to provide the strongest levels of encryption and privacy available, protecting you and your data when accessing our online services. For more information, please our privacy policy.

If you discover a security vulnerability, we encourage you to inform us as soon as possible following our Responsible Disclosure Policy.

As a way of acknowledging the significance of information security in sustaining business operations, attaining business goals, and meeting the expectations of our clients and partners, Flash Payments is committed to maintaining the confidentiality, integrity, and accessibility of our own and client-held information resources and assets. This is to ensure their protection from unauthorised access, compromise, and/or disclosure of data.

To uphold this dedication, we have implemented an Information Security Management System (ISMS) that adheres to the relevant information security requirements of the internationally recognized ISO/IEC 27001:2022 standard and is open to continuous improvement. All our employees and members of the leadership team are expected to comply with the ISMS policies and procedures.